Regulations and terms of use of the Miya Inspiration website
general
Welcome to the website of Mia Inspiration whose address is https://www.miainspiration.com/ (hereinafter: "the website" ) which is owned by Magic Marketing Gifts Ltd. PO Box 512352279 (hereinafter: "the company" ) which is used as the company's official website and allows the Internet surfing public to view the company's online store catalog which is used to sell clothing, footwear, bags, fashion jewelry and related accessories (hereinafter: " the products ") to purchase gift cards (gift cards) which the company will offer for sale through the website from time to time as well as to communicate with the company on various issues.
These regulations are written in the masculine language only for reasons of convenience and should be seen as referring to the feminine language as well.
The headings of the sections have been given for convenience and should not be used to interpret these regulations.
The provisions of this regulation will apply to any use of the website. Browsing and/or any action on the website, including placing an order, constitutes the agreement to accept and act according to the regulations. If you do not agree to the terms of these regulations, you are requested not to make any use of the website.
Use of the website constitutes a declaration that the user is aware of the regulations and the provisions of these regulations and that he and/or anyone on his behalf will not have any claim and/or claim against the company and/or anyone on its behalf except claims related to the violation of the company's obligations according to these regulations.
The company reserves the right to change the regulations from time to time at its sole and absolute discretion, without the need for notice and/or advance notice. Notwithstanding the above, in any case of a material change to the regulations, the company will publish a notice of said change and it will take effect within 7 days from the date of the notice.
The user agrees that the company's computer records only, regarding the actions carried out through the site, will be prima facie evidence of the correctness of the actions.
The use of the site and its contents is "as is" ("AS IS"), that is, without any possibility of intervention or change by any user and for private needs only. It is strictly forbidden to use the website and/or its contents, partially or fully, for commercial purposes. The content may not be used in whole or in part to copy, modify, change, reproduce, broadcast, display, publish, transfer, sell, or distribute in any way by any user, without the prior written consent of the company.
The terms of use of the website apply to the use of the website and the services included in it through any computer or other communication device (such as a cell phone, PDAs of various kinds, etc.). They also apply to the use of the website whether through the Internet, or through any network or other means of communication.
Making an order and/or purchasing products through the website are subject to all the instructions and conditions of these regulations, and subject to the provisions of any law, the customer or anyone on his behalf will not have any claim and/or demand and/or claim against the website and/or the company and/or any of its managers and/or its employees, in relation to the provisions and conditions of these regulations.
The prices of the products include VAT according to the law, but do not include shipping fees.
The company does not undertake to keep stock of all the products whose pictures appear on the website.
The company does its best to ensure that the information presented on the website is the most complete and accurate information, but it will be clarified that, in good faith, inaccuracies or errors may appear in it and subject to what is stated in the applicable law, the company will not bear any responsibility arising from or related to them.
When updating the shopping cart, and subject to applicable law, the company reserves the right to send a reminder to the customer about the abandoned cart, by sending an email to the address entered, when the customer has the right to inform the company at any stage that he requests that the company not send him additional mailings, in addition to the obligations that apply to it according to law.
When registering on the website, the customer will be entitled to register to receive official mailings from the website, and among other things, advertising as stated in the Communications Law (Bezeq and Broadcasting), 5742 1982 (hereinafter: " Mailings "). If the customer wishes to remove himself from the mailings after he has registered, He can do this easily through the link at the bottom of the mailing received or by contacting the email info@miainspiration.com or under "my account" in the customer's account on the website, according to his choice. For the avoidance of doubt, even after the customer has requested to remove himself from the distribution list, the company will still be entitled to use the customer's information for the purposes specified in the company's privacy policy as well as for the purpose of sending operational messages (such as: receiving an invoice, confirming an order, reminding about purchase processes that have begun but not completed , etc.), in accordance with applicable law.
The company will be entitled (but not obliged) to offer customers, from time to time, promotions and benefits, on all or part of the products offered for sale on the site. These promotions and benefits will be managed in accordance with the provisions of the law, the provisions of these regulations as well as the instructions that will be published on the website, from time to time regarding each specific promotion and/or benefit. The company reserves the full right to change promotions and benefits, stop or extend them, at its sole discretion, and subject to the provisions of the law.
Promotions and discount coupons apply to all products on the website except products on sale, unless otherwise stated in the terms of each promotion or coupon. Only one coupon can be used per purchase. The coupon can be redeemed with a purchase on the website only. In case of cancellation of a transaction for the purchase of an item bought at a discount with the use of a coupon, the amount that will be refunded, if the customer is entitled to a refund, will be the amount paid after the discount.
Birthday benefit - every customer who joins Mia Loyalty (as defined in section 3 below) will be given a birthday benefit in the month of that customer's birthday according to the information provided in the joining form. The birthday benefit will entitle the customer to a NIS 50 voucher (hereinafter: " the voucher ") to be redeemed in chain stores only, which will be sent to the customer both by phone message and by email at the beginning of the month of the birthday (hereinafter: " birthday benefit ").
The birthday benefit is valid for the month of the birthday only and is one-time and conditional on presenting an ID card, and only within this period will the customer be entitled to exercise the birthday benefit, for example: if the customer was born during the month of March. At the beginning of March, the voucher will be sent to the customer's email address with which he registered for Mia Loyalty, and the customer will be able to use it until the last day of that month.
In order to be entitled to the birthday benefit, when registering on the website you must confirm receipt of current content from the company, so that the company can send the customer the birthday benefit by email as stated in section 3 below. For the avoidance of doubt, a customer who requested not to receive advertisements and marketing emails from the company, will not be entitled to receive the birthday benefit.
The company reserves the right to upload and market flash sales - sales that provide some benefit and are limited in time, with targeted communication on and off the site.
The company may, according to its reasonable discretion under the circumstances, stop the activity on the website at any time and without prior notice (however, it will honor orders that have already been confirmed by this time).
The right/eligibility to make purchases on the website
If you are a minor (under the age of 18) or you are not entitled to perform legal actions without the permission of a guardian, you are required to inform your parents and/or your legal guardians (hereinafter: " the parents ") regarding the provisions of these regulations and obtain their permission to perform any activity, of any kind which is, within the site. The parents are responsible for informing the minors who wish to browse the website about the regulations and to supervise the activities of the minors so that the minors act according to the terms of these regulations. Any activity carried out by the minors on the site constitutes the consent of the minors and/or parents to what is stated in the terms of the regulations.
The company may reserve the right to prevent access to the website and/or to prevent the possibility of ordering products through the website or to cancel them or to stop the customer's use of the website and/or to prevent purchases and/or to cancel purchases by users in any case where: (a) the customer's behavior is not appropriate; or (b) the customer's behavior is not according to the terms of use and/or the provisions of this regulation or any other mandatory provision that appears on the website or in other contract documents applicable between the customer and the company; (c) the customer committed an illegal act and/or violated the provisions of the law if the website services were used to perform an act deemed illegal according to the laws of the State of Israel or to enable, facilitate, assist or encourage the performance of such an act; (d) The customer has committed an act or omission that harms the company and/or anyone on its behalf and/or any third party, including customers and other users of the website or the normal operation of the website, including and without prejudice, fictitious orders and/or deliberate cancellations of transactions ; (e) If there is a financial debt to the company and the debt has not been paid even though the deadline for its payment has passed; (f) For any other reason that is not detailed above and which the company deems appropriate, according to its reasonable judgment under the circumstances of the matter (g) if the credit card or other means of payment in the possession of the customer and with whom he wishes to pay consideration for a transaction on the website, has been blocked or restricted for use in some way; (h) If the terms of this regulation, the terms of one of the binding documents or the terms of any other online service offered by the company have been violated.
In such cases, the company shall be entitled, inter alia and without prejudice, to trace the customer's use of the website, transfer the customer's behavior patterns to the relevant authorities and/or to third parties who will prove, in the company's opinion, that they are harmed by the customer's infringing activity, as well as any other action that The company will find it appropriate to take measures to protect its property and/or its rights and/or the rights of third parties.
Mia Inspiration Loyalty
The "Miya Inspiration Loyalty" customer club (hereinafter: " Miya Loyalty ") is managed by the company.
Registration for Amanat Mia will be done, among other things, through the website.
These regulations are intended to regulate the rules according to which the trust is conducted.
A customer who joins Mia Trust accepts the rules of this regulation with all its terms and benefits and undertakes to act according to it.
Membership in Mia Trust is from the date of joining and without time limit or until the member notifies the company in writing about his desire to leave Mia Trust and/or after the member has violated the regulations.
The right to exercise Mia Trust benefits is conditional on Mia Trust companies and the conditions of realization stipulated in these regulations.
A Mia Trustee shall be any adult who holds an ID card who has applied to join the Mia Trust, has filled out a Mia Trust joining form (as detailed in section 3.12 below) and has complied with all of the Mia Trust conditions in these regulations. Applicants who are under the age of 18 to be admitted to the membership of the Mia Trust are required to inform their parents and/or their legal guardians regarding the provisions of these regulations and to provide the company with their written approval from their parents and/or guardian to perform any activity of any kind within the framework of the Mia Trust.
The company has the right to stop the activity of Amanat Mia at any time with a 30-day advance notice that will be published in a way determined by it.
The company has the right to refuse to approve the registration of a customer as a member of Mia Trust for any reason and at its sole discretion.
A member who wishes to cancel his membership with Mia Loyalty will go to one of the stores in the chain and notify the store and/or notify the company's offices in writing.
The company reserves the right to change the validity of membership in Mia Trust and to charge membership fees in connection with joining Mia Trust, as well as to charge renewal fees, change or cancel them, all in accordance with its sole discretion.
Joining as a member of the Mia Trust is conditional on filling out a request form to join the Mia Trust, which includes, among other things, the details listed below: first and last name, date of birth, social security number, address, mobile phone number, e-mail, signature, date, and consent to receive mailings on by the company, and, among other things, advertising words as stated in the Telecommunications Law (Bezeq and Broadcasting), 5772 1982, through text messages on the mobile phone and/or through e-mail.
The responsibility for filling out the joining details and their correctness rests solely with the member who undertakes to provide only correct and accurate details. You will not hear any claim against the company or anyone on its behalf regarding not receiving benefits due to incorrect details. Providing one or more incorrect details will be a reason not to accept the customer as a member of Mia Loyalty. The personal data in the joining form will be used by the company for the purpose of contacting the customer and for the ongoing operation of Mia Trust.
It is clarified that filling out the application form for joining, in which consent is given to receive mailings, constitutes consent to allow the company and/or someone on its behalf to use data for mailing purposes and collaborations with other companies.
Membership in Mia Trust is personal and cannot be transferred or used by or through another and/or for others, as are the benefits. Only the trustee himself, himself, is allowed to act in the companies with his trust and the benefits granted by his authority.
The company will be entitled to cancel a member's membership in good faith and confiscate from him any right arising from his membership, including the denial of rights and benefits accrued prior to the cancellation of his membership, if he has acted contrary to the provisions of the regulations and/or the law.
According to the Consumer Protection Law, the company will be entitled to cancel a transaction before its completion due to a technical error in displaying the price of the product on the website and while maintaining the customer's right to exercise in the transaction a suit with the corrected price or to cancel the transaction
Membership in Amanat Mia gives benefits in the company's stores and on the company's website.
The company reserves the right to change or cancel a benefit given to trust companies according to its sole discretion and without the need for prior notice.
The company reserves the right to choose and change the mailing of promotions and benefits from time to time in any way, including SMS messages, mail, e-mail, the website, slip POS and all possible means of communication.
Upon joining the Mia trust, the member accepts the binding regulations between the parties.
The company reserves the right to change the regulations from time to time at its sole discretion and without prior notice. Starting from the date of modification of the bylaws, the new wording will be binding, the wording that will be found in the company's offices and/or on the company's website, it will be the binding wording of the bylaws.
When purchasing products, it will not be possible to use Mia Loyalty benefits at the same time as using discount cards of any type as long as the Mia Loyalty member has them.
In the event of any contradiction and/or inconsistency between the provisions of these regulations and any other publications in any media, the provisions of these regulations shall prevail for all intents and purposes.
purchase of products
The company will allow the user who meets the conditions of section 2.1 above (hereinafter: " the customer ") to purchase various products through the website (hereinafter: "order" ).
To place an order for one or more products, the customer must first select the product including size, color and quantity.
The purchase of products through the website will be made by a registered customer or one who has chosen to log in as a guest by filling out an order form that appears on the website. It will be clarified that filling in all the details required for registering on the website is a condition for placing the order. The customer is solely responsible for keeping his account information on the website completely confidential.
The company will not make any use of the customer's information, except in accordance with the website's privacy policy, which is an integral part of the terms of these regulations.
After selecting the products, as an integral part of placing the order, the customer must fill out an order form (hereinafter: " order form "). In the order form, the customer will provide his current correct and accurate personal details, including: e-mail, first name, last name, street, house number, apartment, settlement, zip code, phone number, floor, entrance and then the customer will be transferred to a window where he is required to enter the payment method and the details of the means of payment, as specified in section 4.6 below, in order to ensure that the order is carried out efficiently and without errors. For the purpose of delivery, the customer will be required to select a time window for its execution from among the options that will be displayed on the website. It is clarified that the fields marked explicitly require filling. Without providing the requested data in the mandatory fields, the customer will not be able to place an order.
Providing incorrect information on purpose or without authorization may constitute an offense against the law. Criminal and civil legal proceedings may be taken against a customer who submits incorrect details. For the avoidance of doubt, if incorrect details are provided when placing the order, the company cannot guarantee that the order will be received, carried out or that the products will reach their destination. In the event that the products are returned to the company due to entering incorrect and/or incorrect details, the company will be entitled to charge the customer an additional payment for the shipping fees.
In addition to the information mentioned in section 4.5 above, in the order form the customer will provide the means of payment through which he wishes to make the purchase. The payment methods that the customer can use are credit card/online payment service provider.
After entering the details as stated in sections 4.5 - 4.6 above, the customer will confirm his order by clicking on the "Purchase" button (hereinafter: " Ordering "). The system will verify the credit card information through the clearing company or at the online payment service provider. To the extent that the order has not been approved by the credit company or the online payment service provider, the customer will receive an appropriate notification in the e-mail he entered when registering on the website, the order will not be carried out and the provisions of section 4.9 below will apply.
After the payment details have been entered on the payment page, a confirmation will be sent to the customer via the e-mail address he entered when registering on the website, upon receipt of the order details. This confirmation does not oblige the company to deliver the products, and it only indicates that the order details have been received by the company.
If it turns out that the credit card of the customer or someone on his behalf is not valid, or that the credit card company does not honor the transaction, or that PayPal (or any other available online payment service) does not honor the charge, or that the requested product is not in the company's stock, the company will contact with the customer (using the details he entered when registering on the website) in order to complete or cancel the transaction.
When paying with a PayPal account (or any other online payment service provider), the customer will be asked to enter the details of their existing account on the PayPal website (or an account with the other online payment service provider), or they can choose to open a PayPal account / other online payment provider quickly. If the customer has decided to pay using a PayPal account / other online payment provider, the company will be able to collect the payment for the products only after receiving confirmation from PayPal / other online payment provider. The use and acceptance of the authorization is subject to the terms of use and privacy policy of PayPal/online payment service provider, not of the website.
After the company has received approval from the credit company or the online payment service provider for the order, and the company has made sure that the item is in stock, an e-mail message will be sent to the customer to the address entered when filling out the order form about the execution of the order (hereinafter: "order confirmation" ).
The details of the order as entered by the customer in the order form and the registration of the transaction in the company's computers will be conclusive and final proof of the correctness of the transaction.
It will be clarified that the customer will be able to change the method of delivery as well as the address for delivery within one hour of the order, and during the hours of operation of the customer service - from Sunday to Thursday, from 9:00 to 15:00 by calling 08-9380937.
The company may update the prices of the products on the website from time to time and without the need for prior notice. The valid price in relation to the order placed is the price published on the website at the time of completing the order process (which includes the delivery of the payment method details). If the prices were updated before completing the order, the customer will be charged according to the updated prices.
* Business days - weekdays (Sunday to Thursday), excluding Fridays, Saturdays, holiday eves, holidays, Sabbaths, holidays and memorial days.
* Business days will be counted from the date the order confirmation is sent.
The shipping rate in relation to the order placed is the shipping rate on the website at the time of placing the order. If the shipping rates have been updated before completing the order, the customer will be charged according to the updated rates.
The company may offer on the website or any other means of communication - including telephone, e-mail or text message, promotions, benefits and discounts and may at any time stop these promotions, benefits and discounts, replace or change them, without the need to give any prior notice thereof, subject to the provisions of the law applied
The company may hold end-of-season sales on the website.
Delivery, transport and delivery datesAfter confirming the placing of the order, the company will deliver the order to the address in Israel, which was entered in the order form (hereinafter: " Shipment ").
The amount of the shipping fee will appear as part of the order process and will be collected as part of the order. In the case of a payment transaction, shipping fees may be charged as part of the first payment.
Subject to what is stated in section 9.8 below, the company will make the delivery through a courier company or through self-collection from an ECO POST collection point, within the delivery time promised when the order was placed by the customer on the website.
Delivery to the home by couriers will be made by prior arrangement, within 5 business days from the day the order is placed. If we are talking about distant settlements - the settlements of the Arava, Eilat and settlements in the Golan Heights - the company will not be able to guarantee arrival up to 5 business days, but in any case, the day of delivery of the goods will not be more than 14 business days from the date of delivery of the order confirmation.
The delivery company can change the collection point up to 1 km to the closest point to the customer's home due to loads or changes that are not dependent on the company.
It will be clarified that the company will not deliver orders to addresses beyond the green line.
The company and/or the shipping company may refuse to deliver an order to the restricted areas from a security point of view. In such a case, the delivery method will be coordinated with the customer by phone. It is clarified that despite what is stated in section 5.3 above, the delivery time to the region as stated in this section will be within 14 business days.
The shipment was not delivered for a reason related to the customer, including, but not limited to, due to providing incorrect and/or incorrect and/or inaccurate details when placing the order and/or because the customer was not at the delivery delivery address at the designated time and/or the customer refused to accept the shipment, The customer will be charged for the cost of shipping and handling fees for the shipment.
It will be clarified that the parcels will be distributed through the courier company between the hours of 8:00-20:00 within 5 business days from the date of receipt of the order confirmation, and therefore in order to optimize the delivery procedure it is recommended to enter on the website a delivery address where the customer is most of the day.
Each customer will be entitled to order a product and choose a desired destination for delivery by updating the desired destination on the order form - however, it will be emphasized that for reasons of convenience, the last delivery destination updated by the customer will be saved in the company's database as the customer's desired destination for future orders. It is the customer's responsibility to ensure that the requested destination is correct and up-to-date with each and every order. For the avoidance of doubt, of course, the customer will be able to change the requested destination for each order.
customer serviceFor questions about the products displayed on the website, or for additional details regarding the website, its activities and how to place orders, you can contact the company's customer service in one of the following ways:
on the phone: 08-9380937. Sunday-Thursday, between 10:00 and 15:00.
by e-mail: info@miainspiration.com;
by fax: 08-9380936 (it should be noted that the request is made for customer service)
Cancellations and product exchanges
A customer who has placed an order may cancel the transaction in accordance with the provisions of the Consumer Protection Law, 1981 (hereinafter: " Consumer Protection Law "), the main points of which will be presented below.
in writing
If the order is canceled as stated in section 7.2 of this, the customer will be sent an e-mail message confirming this, and the company will return to the customer, within 14 days of receiving the cancellation notice as stated in section 7.2.1 above, the amount paid by him when placing the order.
cancellation notice"), the customer must return the products to the company within 14 days from the date of the cancellation notice, provided that the products are in good condition and have not been used, in their original packaging, with all labels/tags still attached to the item, intact and/or without injury and/or damage and / or defect and / or spoilage of any kind and type.
The return of said products will be done in one of the following ways:
The refund
For the avoidance of doubt, it is clarified that upon cancellation of an order as stated in this section 7.3, the customer will not be entitled to a refund of the shipping fees to the extent that they were paid by him.
Defective product
Cancellation of an order, even if made due to a defect in the product, after it has been delivered to the customer, is subject to the return of the items for which your order was canceled to the company, when they have not been used, in their original packaging, and with all labels/tags still attached to the item, intact and/or without injury and/or damage and / or defect and / or spoilage of any kind and type.
Exchange of products as mentioned in this section will be done within 14 days from the date of receipt of the order by the customer and provided that they have not been used, in their original packaging and that the label/tag is still attached to the item, when they are intact and/or without injury and/or damage and/or defect and/or spoilage of any kind.
A client who is a person with a disability (as defined in the Law on Equal Rights for Persons with Disabilities, 1998 (hereafter: " A person with a disability ") or who has reached the age of 65 (hereafter: a " senior citizen ") or who has not yet passed five years from the date it was given If he has an Immigrant Certificate or a Certificate of Eligibility as an Immigrant from the Ministry of Immigration and Absorption (hereinafter: " New Immigrant ") he will be entitled to cancel a purchase transaction product within four months from the date of making the transaction, from the date of receipt of the product or from the date of receipt of the disclosure document in accordance with the provisions of the Consumer Protection Law, whichever is later, provided that entering into the transaction included a conversation between the company and the customer, including a conversation through electronic communication.
If a customer who is a person with a disability or a senior citizen or a new immigrant requests to cancel a transaction as stated above, the company may require that customer to present a certificate proving that he is a person with a disability or a senior citizen or a new immigrant.
A transaction is canceled by a customer who is a person with a disability or a senior citizen or a new immigrant by notifying the company within four months from the date of making the transaction, from the date of receipt of the product or from the date of receipt of the disclosure document in accordance with the provisions of the Consumer Protection Law, according to the latter, as mentioned, the company will return it to him the customer the consideration he paid for the product, and she will be entitled to deduct from this amount a cancellation fee of 5% of the value of the transaction (product value + shipping fees) or NIS 100, whichever is the lowest.
Notwithstanding the foregoing, the company will not collect cancellation fees if the cancellation is due to a defect in the product, inconsistency between the product and the details provided regarding it in accordance with the provisions of the law, due to the failure to deliver the product at the time set for this or due to any other violation by the company towards the customer in connection with the transaction.
For the avoidance of doubt, no monetary credit will be given for products for which monetary consideration has not been paid, including through vouchers/gift cards.
It is clarified that in accordance with the provisions of the Consumer Protection Law, the right of cancellation as detailed above will not apply to lost goods (products that, upon arriving at the customer and once delivered, cannot be used again or delivered to another customer, or products whose value will be lost in the time period until the product is returned, or products that can break down until they are returned ).
It is hereby clarified that the provisions of the Consumer Protection Law that are applicable and valid at the time of placing the order are the binding provisions, even if in these regulations or on a different registered website.
Purchase of gift cards and BUYME vouchers through the company website
You can purchase on the website a gift card (hereinafter: " gift card ") or BUYME vouchers (hereinafter: " BUYME vouchers ") that can be redeemed when purchasing the company's products in the company's stores only. It will be clarified that when purchasing BUYME vouchers, the conditions applicable to BUYME vouchers as they appear on the BUYME website and the Consumer Protection Law will apply. After choosing to purchase the gift card, and as an integral part of placing the order, the customer must fill out an order form (hereinafter: the " order form ") as stated in section 4.5 above, as well as the amount of the gift card (to choose between an amount of 150 NIS or 300 NIS). In addition, the customer must fill in, in the designated place on the order form, the address to which he wishes the gift card to arrive (hereinafter, respectively: " Articles for sending the card " and " Gift card order ").
or
Gift card order confirmation"
No excess will be given for partial use of the gift card, but a reduction will be made of the amount accumulated in it.
A person with a disability, a senior citizen, a new immigrant
A transaction is canceled by a customer who is a person with a disability or a senior citizen or a new immigrant by giving notice to the company within four months from the date of making the transaction, from the day of receiving the gift card or from the day of receiving the disclosure document in accordance with the provisions of the Consumer Protection Law, whichever is later, as mentioned, the company will return to me He orders the consideration he paid for the gift card, and she will be entitled to deduct from this amount a cancellation fee of 5% of the value of the transaction or 100 NIS, whichever is the lowest.
error! The source of the referral was not found. The right of cancellation as detailed above will not apply if the gift card has been used, in full or in part. With the cancellation of the transaction lawfully and in accordance with the provisions of these regulations, the gift card will be canceled and it will not be possible to redeem it in the company's stores.
Consumer Protection Law
An invitee who is a person with a disability (as defined in the Law on Equal Rights for Persons with Disabilities, 1998 (hereafter: " A person with a disability ") or who has reached the age of 65 (hereafter: a " senior citizen ") or who has not yet passed five years from the date it was given If he has an Immigrant Certificate or a Certificate of Eligibility as an Immigrant from the Ministry of Immigration and Absorption (hereinafter: " New Immigrant ") he will be entitled to cancel a purchase transaction A gift card within four months from the date of making the transaction, from the date of receipt of the product or from the date of receipt of the disclosure document in accordance with the provisions of the Consumer Protection Law, whichever is later, provided that the conclusion of the transaction included a conversation between the company and the customer, including a conversation through electronic communication.
asked a customer who is a person with a disability or a senior citizen or a new immigrant to cancel a transaction as stated above, the company may require that customer to present a certificate proving that he is a person with a disability or a senior citizen or a new immigrant.
A transaction is canceled by a customer who is a person with a disability or a senior citizen or a new immigrant by notifying the company within four months from the date of making the transaction, from the date of receipt of the gift card or from the date of receipt of the disclosure document in accordance with the provisions of the Consumer Protection Law, whichever is later, as mentioned, the company will return to me He orders the consideration he paid for the gift card, and she will be entitled to deduct from this sum a cancellation fee of 5% of the value of the transaction or 100 NIS, whichever is the lowest.
Notwithstanding the foregoing, the company will not charge a cancellation fee if the cancellation is due to a defect, a discrepancy between the gift card and the details provided regarding it in accordance with the provisions of the law, due to the failure to deliver the gift card at the time set for this or due to any other violation by the company towards the customer in connection with the transaction.
(a) Orally - by phone (the details of which are detailed in section 6 above);
(b) in the company's stores;
(c) by email: info@miainspiration.com
responsibility
Subject to the limitations of liability applicable according to law, the company and/or anyone on its behalf will not be responsible and will not bear any direct, indirect, consequential or special damage caused to any user of the website and/or ordering a gift card and/or receiving a gift card and/or anyone on their behalf and/or to any third party, as a result of using or ordering and purchasing a gift card on the website, including and without prejudice, entering incorrect details of the recipient of the gift, or due to the acts or omissions of any user of the website and/or ordering a gift card and/or receiving a gift card and/or someone on their behalf and/or any third party.
Warranty and service
Subject to the limitations of liability applicable in applicable law, the company and/or anyone on its behalf will not be responsible and will not bear any damage of any kind and type, direct, indirect, consequential or special, that may be caused to the user and/or customer and/or to a third party, as a result of use and/or An order through the website, or due to acts or omissions of the customer and/or third parties, including, and without prejudice, communication providers (including in connection with a malfunction and/or disruption, temporary or permanent, on the communication lines) and/or for unauthorized access, attacks, hacking and penetration of information (or an attempt to carry out any of these) through communication lines or another communication network and/or for delivery services and/or collection of the deliveries - whatever the cause of the claim - including Loss of income and/or loss of profit caused by any reason.
In any case, subject to the limitations of liability applicable in applicable law, whatever the cause of the claim may be, the limit of the company's liability shall not exceed the total amount of payments made by the customer to the company, and in any case the company shall not be responsible for consequential or indirect damage, including loss of income and/or loss of profit caused by any whatever reason.
A pen error was made in the description of the color and/or in the visibility of the color, and/or in the way the color appears on the user's screen, this will not obligate the company. The color catalog on the website is intended for illustration only and there may be differences between the colors shown on the website, some or all, and the colors actually sold.
The product images and/or size charts on the website are for illustration purposes only, and are not binding on the company. It is clarified that there may be differences between the pictures and/or measurements displayed on the website, some or all, and the products actually sold, and the customer hereby waives any claim and/or demand and/or claim in this regard.
The company does its best to ensure that the information displayed on the website is the most complete and accurate information, but it will be clarified that it may contain, in good faith, inaccuracies or errors for which the company will not bear any responsibility arising from or related to them.
The company and/or anyone on its behalf will not be responsible for any malfunction and/or delay and/or disruption in the use of the website and/or the services included in it (including deliveries of products) and/or for anything related to any of these (including and without prejudice to the generality of the above, in the lines Bezeq and/or in the internet systems and/or in the cellular networks) as well as for any expense, loss or damage caused by any reason, which is not dependent on the company, including and without prejudice, as a result of and/or regulation and/or instruction of a government authority, substantial paralysis of communication systems, earthquake, storm, shortage of materials and/or public services and/or transportation services, fire, flood, explosion, explosion, accident, epidemic, strike, Shutdowns, riots, disruption of public order, war, acts of terrorism and/or hostilities, and closures, and these will not be considered a violation of the terms of these regulations and will not entitle the The customer in any remedy and/or right. For the avoidance of doubt and without detracting from the generality of the above, it will be clarified that the customer will not have any claim or right in connection with the actions the company will take due to such a malfunction and/or disruption.
Subject to any law, the company will not be held responsible for any damage of any kind, caused to the customer or someone on his behalf, if any information entered by the customer during the process of placing the order is lost or reaches any party other than the company and/or is used without authorization.
Notwithstanding what is stated in section 5.3 above, the company will not be responsible for any delay or delay in delivery and/or non-delivery of an order, caused by "force majeure" and/or events beyond the company's control, including strikes, shutdowns, natural disasters, Abnormal weather, etc., malfunctions in the computer system or telephone systems that will affect the completion of the purchase process or malfunctions in the electronic mail service.
The details of the manufacturer and/or importer and the instructions for handling the products will appear on the products in the order. If the information is not available on the product, you can contact the company's customer service as stated in Section 6 above to obtain the information and/or additional information. The company is not responsible for any use made by the customer that is not in accordance with the manufacturer's instructions, including the instructions shown on the manufacturer's label attached to the garment, and/or the company, including washing and/or any other use of the clothing or accessories sold through the website that is not in accordance with the instructions on the label.
Also, it is possible that as part of the use of the website, the company may provide links and references to various websites and pages on the Internet, operated by third parties (hereinafter: " Linked Websites ") where the customer can, among other things, receive or purchase various products and services. It is possible that on these linked websites and pages the customer will be asked to register, provide various details, etc. It is clarified that the company has no knowledge, control or responsibility regarding what is done on these linked websites. Providing details and registering on these websites is not subject to the privacy policy of the company but to the privacy policy of those websites are linked and according to the instructions of the law. Browsing these linked websites and pages, as well as any action taken by the customer in connection with them, are the responsibility of the customers and their owners. The linked sites only, and the customer will not have any claim and/or demand for direct and/or indirect loss, loss or damages against the company and/or anyone on its behalf arising from the reliance and/or use of the content and/or information provided on these linked sites for the avoidance of doubt , the company is not responsible, to the extent that there is any, for the contents published in the links on the site that lead to other sites that can be reached through the same link. The company does not guarantee that The link will lead the user to an active website.
The company will do its best to deliver quality products at the requested time. If the customer believes that the products he purchased through the website or the services have any defect, he is invited to contact the customer service, and the company will handle the request as soon as possible.
It is clarified that the company's customer service will be provided to customers who purchased products on the website only. And in any case, no service will be provided (including exchanges and/or returns, etc.) for products purchased outside the site.
intellectual property
All intellectual property rights in the website and/or products, including the patents, copyrights, models, methods and trade secrets, are the property of the company only. These rights apply, among other things, to the content on the website, the data on the website, the description and graphic design of the company's website and the design of the products, its databases (including product lists, product descriptions, etc.), the website's computer code, its web address and any other detail related to its operation And any other detail related to the operation of the site, design, software, application, computer code, graphic file, text, etc., either in an external interface, in the source code or in the target code.
Do not copy, reproduce, distribute, sell, market, translate, introduce changes, publish, transmit, display, perform, issue a license, create derivative works, perform reverse engineering or sell in part or in full, temporarily or permanently, In any form, any part of the information or content contained on the website, including trademarks, images, texts and computer code, design of clothing and products, images of clothing and products, etc. without receiving the prior written approval of the company or (as the case may be) third parties, in advance and in writing. In addition, the website may not be used in a manner that constitutes or may constitute a violation or damage to the company's intellectual property, without express prior written consent.
You may not make any commercial use of the data published by the company, in the company's database on the website, in the lists of products appearing in it or in other details published in it, without obtaining the company's prior written consent.
Do not use any data published on the website for the purpose of displaying it on the website or any other service, without obtaining the consent of the website management in advance and subject to the terms of that consent (if given).
The site may not be presented in a different design or graphic interface than the one designed by the company, except subject to obtaining its written consent in advance.
The name basic by mia and the name Mia Inspiration are the company's trademarks registered in the patent register and are all the property of the company only. They may not be used without obtaining her prior written consent. It will be clarified that other trademarks of the company (whether registered or not) are the property of the company only.
To the extent that there are trademarks (including photos, drawings, etc.) submitted for publication by the companies offering products and services for sale on the site, because then the trademarks are the property of those companies and may not be used without their consent.
All the verbal content, icons (icons), any information and/or display that appear on the site, including graphics, design, verbal presentation, trademarks, logos, as well as the editing and presentation of these, are the exclusive property of the company. Any use of this property of the company will be made according to the provisions of this regulation only.
You may not make any use of any trademark or design of a product or model appearing on the website or in the photographs found on the website, which are protected intellectual property, both by virtue of Israeli law and by virtue of international treaties to which the State of Israel has acceded.
The website services must be used for legal purposes only.
Do not copy and use, or allow others to use, in any other way the content from the site, including on other websites, electronic publications, print publications, etc.
Do not activate or allow to activate any computer application or any other means, including programs of the type Crawlers, Robots, etc., for the purpose of searching, scanning, copying or automatically retrieving content from the website. In this rule, you may not create and do not use the aforementioned means to create a compilation, collection or database that will contain content from the website.
Do not display content from the website in a frame, visible or hidden.
Content from the website may not be displayed in any way - including through any software, device, accessory or communication protocol - that changes its design on the website or removes any content from it, in particular advertisements and commercial content
Maintaining data confidentiality
The company does not store credit card numbers on its computers.
The company uses the highest security standards in order to maintain as much as possible the confidentiality of information and the privacy of its customers. The company uses the company hyp, a credit card clearing company for the purpose of checking and securing the information. With hyp the personal details of the users remain secure at the highest level throughout the billing process hyp complies with the PCI Level 1 standard.
In cases that are not under the control and/or result from force majeure, the company will not be responsible for any damage of any kind, indirect or direct, caused to the customer and/or someone on his behalf, if information is lost or reaches a hostile party and/or is used without authorization.
The company makes an effort to provide the customer with proper and high quality service. At the same time, the company does not guarantee that the service on the website will not be interrupted, will be provided in order or without interruptions, will take place safely and without errors, and will be immune from unauthorized access to the computers of the company's management and/or the website that operate the website, damages, breakdowns, malfunctions or failures - including Malfunctions in the hardware, software or communication lines to the website - with the company and/or with one of its suppliers.
Additional conditions
The interpretation and enforcement of these regulations and/or any action or conflict arising from it, will be done in accordance with the laws of the State of Israel, and will be clarified, if necessary, in the court in Tel Aviv-Jaffa.
The company reserves the right to change these regulations from time to time. Only the rules that will be published in the site regulations will bind the operators of the operations on the site.
Last edit date: 19.05.2024